Sunday, November 29, 2009

Communicate the Change

Whatever change process you are implementing you will need to communicate with your people what the change involves and why it is important to them and the business. What the change will achieve for the business and what it will mean to their work situation. You must:
  1. Be totally honest in your communications. Do not try and bluff or try to make the situation better than it is because the people who work there know the real situation. Tell them honestly what the change means to their future
  2. Develop Trust: Be Consistent and use consistent measures in your communications Even if there is a slight dip in progress continue to use the same measures as this will retain and build your credability and help develop Trust. The more Trust you can build the more straightforward the change implementation will be.
  3. Love what you are doing. If you don't you will not build trust and it will be very difficult to implement the change process. Let the people know you love the change process, why and smile your way through the highs and lows.

Change is usually done for the good of the organisation and those who work for it and given your change meets this criteria you should be able to successfully commission and implement a change process.

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